Terms & Conditions

1. Who we are, what we do and how to contact us

1.1 - www.challengefinder.co.uk is a site operated by Challenge Finder Ltd ("We"). We are a limited company registered in England and Wales under company number 08950158 and have our registered office at 37 Far Street, Wymeswold, Loughborough, Leicestershire, England, LE12 6TZ.

1.2 - You may use our site for personal and non-commercial uses to search for sporting events (Events) and, once you have registered with us, you may instruct us via our site to book Events on your behalf in accordance with section 4 below (Booking Services). Events are provided by third parties (Event Organisers) who we have allowed to advertise on our site. We do not organise or run Events ourselves. When you instruct us to book an Event we act as your agent to register you for the Event with the relevant Event Organiser or their appointed booking agent (Booking Agent). This means that you enter into a direct contract with the Event Organiser for the provision of the Event. As such, these terms govern your use of our site and the Booking Services but the provision of the Event will be subject to the terms and conditions of the relevant Event Organiser which are available to view on our site before you instruct us, as your agent, to book an Event through the Booking Services. If an Event Organiser uses a Booking Agent this will be set out on the Event booking page and in that case you will, in addition to these terms and the Event Organiser’s terms and conditions also be subject to the relevant Booking Agent’s terms and conditions.

1.3 - To contact us, please use our contact page, email us at [email protected] or telephone us on 07817 704382.

2. By using our site you accept these terms

2.1 - By using our site and the Booking Services, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

2.2 - We recommend that you print a copy of these terms for future reference.

3. There are other terms that may apply to you

3.1 - These terms refer to the following additional terms, which also apply to your use of our site:

3.1.1 - If you use the Booking Services to instruct us to book an Event, you also agree to the terms and conditions of the relevant Event Organiser and the Booking Agent and you agree that you will be contracting directly with the Event Organiser in relation to the Event booked.

3.1.2 - Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

3.1.3 - Our Cookie Policy, which sets out information about the cookies on our site.

4. Booking Services

4.1 - Once you have registered with us you may instruct us to book an Event on your behalf. You must complete the information requested on the [sign-up/booking page] for the Event and pay the relevant fee (Fee) for the Event specified during the sign-up process. In submitting your instruction (Instruction) to us via our site you:

4.1.1 - confirm you are over 18 years of age;

4.1.2 - confirm all information in your Instruction is true and accurate;

4.1.3 - accept these terms, the terms and conditions of the Event Organiser and/or any Booking Agent; and

4.1.4 - accept that our role is as your agent and that no contract exists for the provision of the Event between you and the Event Organiser unless and until we have confirmed acceptance of your Instruction by the Event Organiser and/or Booking Agent (as applicable); and

4.1.5 - authorise us to submit your instruction to book the Event as agent on your behalf.

4.2 - On receipt of your completed Instruction and receipt in cleared funds of the Fee we will seek to register you for the Event with the Event Organiser and/or Booking Agent (as applicable). We provide no warranty or guarantee that the Event Organiser and/or Booking Agent (as applicable) will accept your Instruction and only if and when the Event Organiser or their Booking Agent accepts your Instruction is there a binding contract between you and the Event Organiser and/or their Booking Agent (as applicable). We will notify you by email as soon as we receive confirmation of the acceptance or rejection of your Instruction.

4.3 - We do not charge you any fee for using our site or the Booking Service. However we do receive a commission from the Event Organsier for each participant we book on an Event.

5. We may make changes to these terms and our site

5.1 - We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 12th December 2017.

5.2 - We may update and change our site from time to time to reflect changes to our Booking Services, our users' needs and our business priorities.

6. We may suspend or withdraw our site

6.1 - Our Booking Services are made available to you free of charge although we do receive a commission from the relevant Event Organiser for each Event we book on your behalf.

6.2 We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

7. Registration and keeping your account details safe

7.1 - To instruct us to book an Event you must be 18 years of age and you must have registered with us by providing your email address and password or by using a social media account (e.g. Facebook) identified in the sign up process. If you register using a social media account you give us permission to access and use your information from that account as permitted by that service provider.

7.2 - We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms. If your access is suspended or terminated you must not attempt to book an Event through our site under any other name or by using the access credentials of another person even where you have the permission of that person to do so.

7.3 - If you know or suspect that anyone other than you knows your user identification code or password, you must promptly change it and notify us at [email protected]

8. How you may use material on our site

8.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

8.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others to content posted on our site.

8.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

8.4 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

8.5 You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

8.6 If you print off, copy or download any part of our site in breach of these terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

9. Do not rely on information on this site or provided by us

9.1 - The content on our site and any information we provide to you once an Event has been booked for you is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

9.2 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

10. We are not responsible for websites we link to

10.1 - Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

10.2 - We have no control over the contents of those sites or resources.

11. User-generated content is not approved by us

11.1 - Our site may include information and materials uploaded by other users of the site. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

11.2 - If you wish to complain about information and materials uploaded by other users please email us at [email protected] or telephone us on 07817704382.

12. Our responsibility for loss or damage suffered by you

12.1 - We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you instructed us to book an Event, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

1.2 - We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation;

12.3 - We are not liable for business losses. Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

12.4 - We are not liable for the delivery of the Event. We do not own or provide any of the Events which are advertised through the Booking Services. These are all provided by the Event Organisers. As your contract for the Event will be between you and the Event Organiser, we will not be in any way responsible for the delivery of the Event. As such, we do not accept any responsibility or liability for any loss you suffer as a result of availing yourself of the Event. If, after booking an Event, you have any queries or concerns about the Event, please contact the Event Organiser directly.

13. Uploading content to our site

13.1 - Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in section 17.3.

13.2 - You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

13.3 - Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in Rights you are giving us to use material you upload.

13.4 - We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

13.5 - We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in section 17.3 of these Terms.

13.6 - You are solely responsible for securing and backing up your content.

14. Rights you are giving us to use material you upload

14.1 - When you upload or post content to our site, you grant us a perpetual (subject to section 14.2), worldwide, non-exclusive, royalty-free, transferable licence:

14.1.1 - to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with our site and the service provided by our site including, but not limited to, the promotion of our site and the service in whatever form or media.

14.1.2 - to sub-licence third parties (for example, other users, partners or advertisers) to use the content for their purposes or in accordance with the functionality of our site.

14.2 - If you delete any content from the site that you have previously uploaded to the site and you are the owner of the intellectual property rights in that content then our licence to use that content in accordance with section 14.1 above will cease from the date you remove it.

15. We are not responsible for viruses and you must not introduce them

15.1 - We do not guarantee that our site will be secure or free from bugs or viruses.

15.2 - You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

15.3 - You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

16. Rules about linking to our site

16.1 - You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

16.2 - You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

16.3 - You must not establish a link to our site in any website that is not owned by you.

16.4 - Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

16.5 - We reserve the right to withdraw linking permission without notice.

16.6 - The website in which you are linking must comply in all respects with the content standards set out in section 17.3 of these Terms.

17. Acceptable use of our site

17.1 - You may use our site only for lawful non-commercial purposes. You may not use our site:

17.1.1 - in any way that breaches any applicable local, national or international law or regulation;

17.1.2 - in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

17.1.3 - for the purpose of harming or attempting to harm minors in any way;

17.1.4 - to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards in section 17.3 of these Terms;

17.1.5 - to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or

17.1.6 - to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

17.2 - You also agree:

17.2.1 - not to reproduce, duplicate, copy or re-sell any part of our site or the software in it in contravention of the provisions of these Terms;

17.2.2 - not to access without authority, interfere with, damage or disrupt:

17.2.2.1 - any part of our site;

17.2.2.2 - any equipment or network on which our site is stored;

17.2.2.3 - any software used in the provision of our site; or

17.2.2.4 - any equipment or network or software owned or used by any third party.

17.3 - All material which you contribute to our site (Contributions) must comply with the spirit and the letter of the following standards which apply to each part of any contribution as well as to its whole:

17.3.1 - Contributions must:

17.3.1.1 - be accurate (where they state facts);

17.3.1.2 - be genuinely held (where they state opinions);

17.3.1.3 - comply with applicable law in the UK and in any country from which they are posted; and

17.3.2 - Contributions must not:

17.3.2.1 - contain any material which is defamatory of any person;

17.3.2.2 - contain any material which is obscene, offensive, hateful or inflammatory;

17.3.2.3 - promote sexually explicit material;

17.2.3.4 - promote violence;

17.2.3.5 - promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

17.2.3.6 - infringe any copyright, database right or trade mark of any other person;

17.2.3.7 - be likely to deceive any person;

17.2.3.8 - be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;

17.2.3.9 - promote any illegal activity;

17.2.3.10 - be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;

17.2.3.11 - be likely to harass, upset, embarrass alarm or annoy any other person;

17.2.3.12 - be used to impersonate any person, or to misrepresent your identity or affiliation with any person;

17.2.3.13 - give the impression that they emanate from us, if this is not the case;

17.2.3.14 - advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

18. Suspension and Termination

18.1 - Without prejudice to our other rights and remedies if we determine, in our discretion, there has been a breach of these Terms we may take such action as we deem appropriate including but not limited to:

18.1.1 - immediate, temporary or permanent withdrawal of your right to use our site;

18.1.2 - immediate, temporary or permanent removal of any posting or material uploaded by you to our site;

18.1.3 - issue of a warning to you;

18.1.4 - legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

18.1.5 - further legal action against you;

18.1.6 - disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

18.2 - We exclude liability for actions taken in response to breaches of these Terms. The actions referred to in these terms are not limited, and we may take any other action we reasonably deem appropriate.

19. Disputes, which laws apply to these Terms and where you may bring legal proceedings.

19.1 - We will try to resolve any disputes you have relating to the Booking Services quickly and efficiently.

19.2 - If you are unhappy with the Booking Services please contact us as soon as possible.

19.3 - These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.